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Title details for Thanks for the Feedback by Douglas Stone - Available

Thanks for the Feedback

The Science and Art of Receiving Feedback Well

by Douglas Stone
Sheila Heen
Audiobook
1 of 2 copies available
Borrow Listen to a sample Listen to a sample
1 of 2 copies available
The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning
We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it.
That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.
The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well.
Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.

  • Creators

  • Publisher

  • Release date

    March 4, 2014

  • Formats

    • OverDrive Listen audiobook

      • ISBN: 9781101975428
      • File size: 282565 KB
      • Duration: 09:48:40

  • Languages

    • English

  • Reviews

    • AudioFile Magazine
      Two Harvard Law School professors offer a psychologically minded lesson on the many ways feedback influences people. Heen and Stone narrate their book with the clarity and freshness of scholars who are still excited about teaching but never let their love of ideas predominate over their desire to help. Feedback is complex: Whether intended or not, it's received as a multilayered message that provides more than judgment or evaluation--it's input not just about the receiver's job or performance but inevitably speaks to a person's desire for appreciation, autonomy, acceptance, and personal identity. With its many tips for fine-tuning given feedback and suggestions for processing received feedback, this guide will inspire listeners to seek and embrace feedback as a necessary part of growing and improving everything they do. T.W. © AudioFile 2014, Portland, Maine
    • Library Journal

      May 15, 2014

      From the coauthors of Difficult Conversations, this title is a practical guide to identifying triggers and blind spots that keep us from receiving or giving feedback well and from learning from the process. Interesting stories and intelligent, realistic discussion about human reactions in specific situations make this book an excellent business or interpersonal relationship tool. However, the coauthors are also conarrators here. While Heen's delivery is clear and clean, Stone lacks articulation and, with the falling ends of sentences, is often just too hard to hear. His personal appearances may benefit from the laid-back verbal style, but the narration of a business book does not. VERDICT An optional purchase for libraries where the previous title was popular.--Karen Perry, Univ. of North Carolina, Greensboro

      Copyright 2014 Library Journal, LLC Used with permission.

Formats

  • OverDrive Listen audiobook

subjects

Languages

  • English

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